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Program Manager

Seeking an experienced Program Manager to lead and oversee complex IT programs supporting mission-critical federal operations. The ideal candidate brings deep experience in program and project management, technical process development, and strategic planning. This role ensures effective risk management, budget adherence, and performance-based service delivery. The Program Manager will drive collaboration across teams, deliver measurable results, and maintain a strong focus on quality, compliance, and customer satisfaction to achieve mission objectives and operational excellence.

Network Senior Engineer

Seeking an experienced Network Systems Engineer with expertise in designing, implementing, and maintaining large-scale network infrastructures. This role prioritizes network stability, security, and scalability, while providing technical leadership and guidance to team members. The successful candidate will oversee complex network projects, collaborate with DHS OneNet and data center personnel, and ensure compliance with performance standards. Experience with cloud integration, migration strategies, and Infrastructure Change Control Board (ICCB) processes is highly valued. This position demands technical depth, analytical precision, and a proactive approach to maintaining mission-ready network operations.

Systems Senior Engineer

Seeking a Systems Senior Engineer with advanced experience managing enterprise-level systems environments.  The Engineer is responsible for designing, configuring, and maintaining operational server systems to ensure performance, reliability, and scalability. The Engineer will lead troubleshooting, coordinate with network and data center teams, and optimize systems infrastructure supporting mission-critical operations. Candidates should possess a strong background in system design, technical collaboration, and cloud engineering. This position requires hands-on technical skill, problem-solving expertise, and the ability to drive continuous improvement across IT systems supporting federal environments.

Service Desk Lead 

Seeking a Service Desk Lead to oversee the daily operations of a fast-paced IT Service Desk supporting federal users. The Lead will bring strong ITIL-based service management experience and proven leadership in guiding help desk teams toward consistent, high-quality customer service. This role involves managing ticket workflows, enforcing SLAs, improving response processes, and collaborating across IT disciplines to resolve complex technical issues. The Lead ensures seamless end-user support, drives process improvement initiatives, and strengthens the customer experience through effective service delivery and technology optimization.

SQL Database Administrator 

Seeking a skilled SQL Database Administrator to design, implement, and maintain Microsoft SQL Server environments supporting mission-critical systems. The DBA will manage database architecture, performance tuning, backups, and recovery while ensuring high availability and data integrity. The ideal candidate has hands-on experience with SQL Server 2012 or newer, advanced query optimization, and data modeling expertise. This role supports system development, integration, and operations by providing reliable, secure, and scalable database solutions that enhance customer's ability to deliver mission-focused technology across federal programs.

IT Service Desk Ticketing System Administrator 

Seeking an experienced IT Service Desk Ticketing System Administrator to manage, configure, and optimize enterprise-level IT service management (ITSM) platforms supporting mission-critical operations. The administrator will oversee system workflows, automation rules, and integrations to enhance ticketing efficiency and service delivery. This role ensures accurate data tracking, reporting, and alignment with ITIL-based processes. The ideal candidate has hands-on experience with Ivanti HEAT, ServiceNow, or similar systems, a strong understanding of IT operations, and a commitment to improving user experience through process automation, data integrity, and continuous service improvement.

After Action Review Administrator

Seeking an AAR Administrator to manage and support the Milestone XProtect After Action Review (AAR) system or equivalent enterprise video review platform. The administrator will oversee system operations, configurations, and upgrades to ensure performance, security, and compliance. This role supports data integrity, playback, and video management functions critical to operational readiness and training initiatives. Candidates should possess certification or verifiable experience with the Milestone XProtect AAR system, strong technical troubleshooting skills, and the ability to collaborate across IT and security teams to maintain a resilient AAR environment.

Enterprise Security System (ESS) Administrator 

Seeking an experienced ESS Administrator to manage  FLETC's Enterprise Support System (ESS). This role involves designing, configuring, and maintaining servers, databases, storage, and security technologies supporting the ESS environment. The administrator will ensure system reliability, monitor performance, troubleshoot technical issues, and maintain detailed documentation. Candidates should have deep technical expertise across enterprise systems and the ability to work collaboratively in a mission-critical, high-security environment. This position plays a key role in sustaining secure, high-availability systems supporting federal training operations.

Microsoft Endpoint Configuration Manager (MECM) 

Seeking a Microsoft Certified Technology Specialist skilled in Microsoft Endpoint Configuration Manager (MECM) to manage enterprise-level endpoint deployments. This role is responsible for configuring, maintaining, and optimizing MECM environments supporting large Windows infrastructures. The specialist will handle patching, software deployment, compliance monitoring, and system health management. Candidates must hold a Microsoft Technology Specialist certification and demonstrate expertise in SCCM/MECM administration. Experience with automation tools such as PowerShell and familiarity with managing Apple systems in MECM are preferred. This position ensures secure, consistent, and efficient endpoint operations across the enterprise.